Terms of Service

Last updated: April 16, 2026

1. Scope

1.1 These Terms of Service (“Terms”) apply to all contracts for the provision of the ContextCraft software-as-a-service platform, including the web application at contextcraft.app and the ContextCraft browser extension (collectively, the “Service”), between:

and the user (“Customer”).

1.2 The Customer’s own terms and conditions are excluded unless otherwise agreed in writing.

1.3 A consumer is any natural person entering transactions for purposes that are predominantly non-commercial. An entrepreneur is a natural or legal person conducting commercial or self-employed professional activities.

2. Subject Matter of the Contract

2.1 ContextCraft is an AI prompt management platform that allows users to save, organize, optimize, and insert prompts across AI chat platforms via a browser extension and web application.

2.2 The Customer does not acquire intellectual property rights to the software. Source code is not provided unless explicitly stated. Individual technical support beyond the documentation is not included unless separately agreed.

3. Conclusion of Contract

3.1 By creating an account or installing the browser extension, the Customer submits a binding offer to enter into a contract for the use of the Service.

3.2 The contract is concluded when the Provider confirms the account creation (e.g., by sending a welcome email or granting access to the dashboard).

3.3 The contract is concluded in English or German, depending on the Customer’s language preference.

4. Right of Withdrawal

4.1 Consumers have the right to withdraw from the contract within 14 days of conclusion without giving reasons. To exercise this right, you must inform us by email at [email protected] of your decision to withdraw by means of a clear statement.

4.2 If you have already used the Service during the withdrawal period and a paid subscription was started, we may charge for the period of actual use on a pro-rata basis.

5. Pricing and Payment Terms

5.1 ContextCraft offers a free tier with limited features and paid subscription plans (Pro). Current pricing is displayed on the pricing page at contextcraft.app/pricing.

5.2 Quoted prices are total prices. VAT is not shown as the Provider qualifies as a small business under §19 UStG (German Small Business Regulation).

5.3 Payment is processed by Stripe. Available payment methods are displayed during checkout. Subscriptions renew automatically unless canceled before the end of the billing period.

5.4 The Provider reserves the right to change pricing for future billing periods with at least 30 days’ notice. Existing subscriptions continue at the current rate until the end of their billing period.

6. Free Trial

6.1 New users may receive a limited free trial of Pro features. The duration and scope of the trial are displayed during signup.

6.2 At the end of the trial, the account reverts to the free tier unless the Customer subscribes to a paid plan.

7. Granting of Usage Rights

7.1 The Provider grants the Customer a non-exclusive, non-transferable, revocable right to use the Service for its intended purpose during the term of the contract.

7.2 The Customer may not reverse-engineer, decompile, or disassemble the software. Removing or modifying copy protection or access controls is prohibited.

7.3 Usage rights become effective upon account creation (free tier) or upon full payment (paid features). Serious violations of these Terms may result in immediate termination without notice.

8. Customer Obligations

8.1 The Customer is responsible for:

• Maintaining the security of their account credentials
• Ensuring that content they save or optimize through the Service does not violate applicable laws or third-party rights
• Using the Service in compliance with the terms of the AI platforms they interact with (ChatGPT, Claude, Gemini, etc.)

8.2 The Customer must not use the Service to generate, store, or distribute content that is illegal, harmful, abusive, or infringes on third-party rights.

8.3 The Customer must not attempt to circumvent usage limits, automate access beyond normal use, or abuse the AI optimization features.

9. Availability and Liability for Defects

9.1 The Provider aims to maintain high availability but does not guarantee uninterrupted access. Planned maintenance will be announced in advance where possible.

9.2 Statutory provisions on defect liability apply. The Provider is liable for defects in accordance with applicable law.

9.3 AI-generated optimizations are provided “as is.” The Provider does not guarantee the accuracy, completeness, or fitness of AI-optimized prompts for any particular purpose.

10. Limitation of Liability

10.1 The Provider is fully liable for damages caused by intent or gross negligence.

10.2 For slight negligence, the Provider is only liable for breach of essential contractual obligations (cardinal obligations). In such cases, liability is limited to the foreseeable, contract-typical damage.

10.3 The above limitations do not apply to damages arising from injury to life, body, or health, or in cases of mandatory statutory liability.

11. Termination

11.1 The Customer may cancel their subscription at any time via the account settings or by contacting us. The cancellation takes effect at the end of the current billing period.

11.2 The Customer may delete their account at any time. Upon deletion, all personal data, prompts, personas, and optimization history will be permanently removed.

11.3 The Provider may terminate the contract for good cause, particularly in cases of serious or repeated violations of these Terms.

12. Applicable Law

German law applies to all legal relationships between the Provider and the Customer, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, the mandatory consumer protection provisions of their country of residence remain unaffected.

13. Jurisdiction

For entrepreneurs and legal entities, the Provider’s place of business (Bergisch Gladbach, Germany) is the exclusive place of jurisdiction. For consumers, statutory jurisdiction applies.

14. Alternative Dispute Resolution

The EU Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. The Provider is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.